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White Paper
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Meeting SMB Needs with Managed Services
Small and mid-size businesses (SMBs) are seeking ways to cut costs, increase agility, and focus their resources on core competencies. They often don’t have time or the budget to support today’s complex IT environments effectively. Managed IT services, where a provider assumes the responsibility for some or all of the customer’s technology management tasks are growing in popularity.
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Green Computing: Using IT Automation to Achieve Energy Efficiency
The concern over the environmental impact of the increased usage of computing technology has far reaching ramifications on the sustainability of business IT operations. Already increasing energy costs and expanding power utilization needs are having a direct impact on business profitability.
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Automating and Optimizing Service Desk Performance
Organizations are increasingly seeking better ways to manage IT and maximize value, with the service desk as the first line of defense against IT problems. Find out how emerging technologies and management solutions deliver better quality support, flexible pricing and powerful reporting capabilities, reducing TCO and maximizing ROI.
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Getting SMBs to Say Yes to Managed Services
Managed services is generating more “buzz” than ever before, yet many aspiring managed service providers (MSPs) are continuing to face challenges convincing companies, especially small- and mid-size businesses (SMBs), to adopt this new approach to support.
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Improve Your Business Through Best Practice IT Management
Rapidly growing MSPs and corporate IT departments may be challenged to increase profits in 2008. Learn how to use best practices to establish or improve a wide array of valuable IT management processes, resulting in higher profits and more reliable services.
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Case Study
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Endsight Case Study
Due to limitations in budgets, Endsight’s administrators were having trouble maintaining the high level of support they wanted to offer. “Our customers were extremely happy with the services we provided, but we knew we weren’t doing anything remotely close to what large companies are able to do with an extensive IT organization,” said Josh Carroll, chief operations officer for Endsight.
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Kaseya Helps Colorado Town Expand Library Services
The Wilkinson Public Library turned to a Kaseya solution to help it maintain reliable access to applications and services as its infrastructure grew.
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Virginia Tech Case Study
Faced with managing a geographically disparate IT environment, Virginia Tech’s Outreach Information Services needed a more efficient solution to ensure systems health and availability of data research on the network. OIS also needed a more reliable tool to keep track of each project and the resources the university dedicated to it.
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Conejos Case Study
North Conejos was having trouble monitoring and maintaining its distributed systems. Their IT administrator was forced to travel to ensure that the systems were running optimally—a nearly impossible task given the distance. NCSD deployed a solution from Kaseya, giving the IT administrator the ability to remotely monitor, maintain, backup, secure and track all systems from a single Web-based console.
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Kaseya Improves Availability of Mission-Critical Applications for City Government
Hagerstown, Md., utilizes a solution from Kaseya that provides city IT administrators with a 360-degree view of systems in its network and ensures the availability of its mission-critical applications.
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Webcast
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Solving the Challenges of Remote PC Administration for Higher Education
Through this webcast, and from the firsthand experience of Scott Farmer, IT Director for Virginia Tech Outreach Information Services, IT administrators will discover how, through Kaseya’s IT automation solution, higher ed organizations can make the most of their resources and manage their entire IT infrastructure from a single – fully integrated – web based platform.
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Automating and Optimizing Service Desk Performance
With Jeffrey Kaplan, Managing Director, THINKstrategies
This session examines common service desk problems and reveals an out-tasking option to help enterprises and Managed Services Providers (MSPs) optimize their service desk operations.
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Becoming a Managed Services Provider: MSP 2007 Survey
Kaseya unveils a recent survey, conducted jointly with Ziff Davis Enterprise, that explores how well the new breed of MSPs is transitioning from traditional VAR/reseller roles, and the impact on the channel in general. View the session and the survey results.
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Solving the Challenges of Remote PC Administration for State & Local Government
A success story that examines how a solution from Kaseya allowed the city of Hagerstown to get a handle on its distributed network and improved application availability of a city’s mission-critical systems.
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Product Literature
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Extend the Management of Your Infrastructure by Including Centrally Controlled Security Protection
KES, a powerful add-on to the Kaseya IT Automation Framework, enhances and extends the management of your corporate IT infrastructure by including an essential security protection component. By incorporating reactive antivirus and Spyware detection with the proactive technologies, IT Professionals are able to enhance their management capabilities by providing protection against malicious programs. This ensures anti-virus and unknown threat protection.
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Technology Brief
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Kaseya Revolutionizes the Way Your Systems are Managed
Kaseya builds automation into the systems deployment and management process by mirroring best practices associated with the provisioning of services; automating repetitive work by machine-driven tasks and processes. There are several benefits of this unique approach to real-time, web-based IT task and process management.
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IDC Executive Brief: IT Automation: Moving IT from Panic Mode to Managed Mode
IT automation services in the United States are growing rapidly, with some organizations turning to third party services. This executive brief examines the need for, and use of, IT automation solutions in-house and via an MSP.
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Technology Overview
Get an overview of how Kaseya revolutionizes the way systems are managed, allowing companies to securely take charge of their IT infrastructure, streamline systems management, automate IT operations and more.
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eSeminar
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Marketing Managed Services
Delivering proactive IT services is one of the biggest trends affecting resellers, VARs and systems integrators. The latest advancements in IT automation are allowing traditional channel partners to transition their business from a reactive break/fix model to a recurring revenue model of managed services.
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Utilizing IT Automation To Enable Efficient Classroom Technology for K-12 Education
In this Webcast, IT administrators will discover how, through IT automation, K-12 organizations can make the most of their resources and manage their entire IT infrastructure from a single, fully integrated, web-based platform.
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